Common types of computer bugs (3)
A bugtracker is a ticket tracking system that is designed especially to manage problems (software bugs) with computer programs.
Typically bug tracking software allows the user to quickly enter bugs and search on them. In addition some allow users to specify a workflow for a bug that automates a bug's lifecycle.
Most bug tracking software allows the administrator of the system to configure what fields are included on a bug.
Having a bug tracking solution is critical for most systems. Without a good bug tracking solution bugs will eventually get lost or poorly prioritized.
Bugzilla is a general-purpose bug-tracking tool originally developed and used by the Mozilla Foundation. Since Bugzilla is web-based and is free software / open-source software, it is also the bug tracking tool of choice for many projects, both open source and proprietary.
Bugzilla relies on an installed web server (such as Apache) and a database management system (such as MySQL or PostgreSQL) to perform its work. Bugs can be submitted by anybody, and will be assigned to a particular developer. Various status updates for each bug are allowed, together with user notes and bug examples.
Bugzilla's notion of a bug is very general; for instance, mozilla.org uses it to track feature requests as well.
Requirements
Release notes such as those for Bugzilla 2.20 indicate the exact set of dependencies, which include:
* A compatible database server (often a version of MySQL)
* A suitable release of Perl 5
* An assortment of Perl modules
* A compatible web server such as Apache (though any web server that supports CGI can work)
* A suitable mail transfer agent such as Sendmail, qmail, Postfix, or Exim
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